Case studies

A selection of projects across 14 African countries, from brand tracking for global drinks companies to public health research in rural communities.

14 case studies
South AfricaConsumer brands

Smirnoff Ice Double Black with Guarana

Method
CAPI
Sample
750
Fieldwork
17 days

The brief

Understand the success factors behind the brand: choice drivers, consumption occasions and what keeps its momentum going.

What we found

A clear picture of who drinks the brand, how and where. The client used it to build the Explore the Night campaign and platform.

Botswana, Namibia, Malawi, Zambia, MozambiqueIndustrial & retail

PPC Cement: brand preference and loyalty

Method
CATI
Sample
1,500
Fieldwork
20 days

The brief

Establish brand preference and loyalty among business and end customers.

What we found

Some customers stayed loyal whatever the price, for strength, durability, availability and reputation. Others were price-led and swayed by clients, sales teams, bosses and experience.

South AfricaConsumer brands

RYO tobacco: name and pack development

Method
CAPI
Sample
500
Fieldwork
14 days

The brief

Develop a strategy for the design, packaging and launch of a new tobacco product.

What we found

The product is now in development, using one of the suggested routes and product propositions.

NigeriaConsumer brands

Tizer consumer satisfaction

Method
PAPI + online data entry
Sample
500
Fieldwork
12 days

The brief

Measure how satisfied Tizer drinkers are, compared with similar brands.

What we found

Tizer came out ahead of similar brands on taste, aroma, flavour and colour.

NigerConsumer brands

Diaper usage in rural Niger

Method
CAPI
Sample
2,000
Fieldwork
25 days

The brief

Quantify diaper usage in rural areas.

What we found

Usage was low because of cost. We recommended smaller, more affordable pack sizes.

SenegalConsumer brands

Diaper usage in rural Senegal

Method
CAPI
Sample
1,600
Fieldwork
21 days

The brief

Quantify diaper usage in rural areas.

What we found

Usage was low because of cost. We recommended smaller, more affordable pack sizes.

NigeriaIndustrial & retail

Toyota price compliance: mystery shopping

Method
Mystery shopping
Sample
45
Fieldwork
12 days a month for 3 years

The brief

Continuously check the prices Toyota dealers charge across Nigeria.

What we found

Most dealers were not following the current prices set by Toyota.

NigeriaHealth

Childhood polio vaccination

Method
PAPI + online data entry
Sample
1,200
Fieldwork
21 days

The brief

Find out how many women in rural communities take their babies to health centres for vaccination.

What we found

Few did. Cost and belief in traditional treatment kept many away, harming children’s health.

GhanaHealth

Childhood polio vaccination

Method
PAPI + online data entry
Sample
700
Fieldwork
15 days

The brief

Find out how many women in rural communities take their babies to health centres for vaccination.

What we found

Most parents had not been fully informed about child vaccination.

SenegalHealth

Childhood polio vaccination

Method
PAPI + online data entry
Sample
550
Fieldwork
13 days

The brief

Find out how many women in rural communities take their babies to health centres for vaccination.

What we found

Rural communities lacked properly equipped health centres.

NigeriaHealth

Cancer care: public vs private hospitals

Method
B2B interviews
Sample
120
Fieldwork
15 days a month for 3 years

The brief

Compare the treatment cancer patients receive in government and private hospitals.

What we found

Private hospitals had fewer facilities but did more for patients, because government hospitals lacked close supervision.

GhanaTelecoms & security

Mobile network coverage

Method
CAPI
Sample
1,500
Fieldwork
20 days

The brief

Map the mobile coverage grid to find areas with weak or no signal.

What we found

Assessed signal strength in the most rural areas and pinpointed weaknesses in the grid.

Cameroon, Kenya, Mali, TogoTelecoms & security

Mobile network coverage

Method
CAPI
Sample
1,500
Fieldwork
20 days

The brief

Map the mobile coverage grid to find areas with weak or no signal.

What we found

Assessed signal strength in the most rural areas and pinpointed weaknesses in the grid.

GhanaTelecoms & security

Security scan

Method
PAPI + online data entry
Sample
1,000
Fieldwork
14 days

The brief

Carry out a detailed security scan.

What we found

A concise security assessment and a new strategy.

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